Refund policy

Returns

T-shirt Return Policies

When you receive your shirt, please inspect it carefully for any holes / damage / open seams. This is very rare, but sometimes we miss these defects and ship them out. If you find any problems, contact us immediately at returns@annarbortees.com.

We will accept exchanges on unworn shirts for up to 90 days. Worn shirts with bad stitching or a hole must be returned within 30 days. Any shirts purchased in November / December may be returned / exchanged by January 31st.

Returned are expected to be received in an unused and resalable condition. Items that have been washed, dried, damaged, stain, smell strongly of smoke, covered in pet hair, or have been otherwise damaged are non-returnable. Please notify us of any other defects as soon as you become aware of them. Although we do take responsibility for any quality defects, we are not responsible for what is considered normal "wear and tear". T-shirts will fade, stretch and change over time, this is considered normal wear and tear. If you still have a question about your return please contact us at returns@annarbortees.com, we are happy to help!

Shoe Return Policies

Shoe returns are accepted provided the shoes are clean and unworn. Please try your shoes on in a clean environment (we recommend your living room), and verify that they are sized to your liking. Once you wear them outside, visibly scuff them, or otherwise dirty them, we cannot accept returns. Shoe exchanges are possible provided we have inventory with which to exchange. Shoes are a specialty item that take much longer to produce than our shirts, and so we cannot guarantee that an exchange is possible. In the event that it is not, we will refund your entire order amount.

Media and Other Merchandise Policies

If your merchandise is in any way defective, please contact us immediately. Returns and exchanges are accepted up to 60 days from purchase. In the event that we do not have adequate stock to exchange your item, you will be awarded a refund. This includes (but is not limited to) headbands, phone cases, posters, CDs, DVDs, Sunglasses, Buttons, Etc.

Digital Download content is not returnable or refundable. If you experience any issues accessing your content please email us at support@annarbortees.com. Please note that although your digital content is yours to keep after purchase, it is also your responsibility to store and back it up for future use. Your download link will expire and not remaining active forever for this reason we highly recommend saving a copy to a thumb drive, external hard drive or could storage in the case of any computer malfunctions or other emergencies. 

Returns Procedure

To return or exchange your item(s), fill out this form, then mail the form and your item(s) back to us at:

Ann Arbor T-shirt Company
Attn: Retail Returns
505 S. Maple Rd
Ann Arbor, MI 48103

We will take it from there! If you have any questions or concerns that aren't addressed, you can use our contact form or email us directly at returns@annarbortees.com.

Please note that in the absence of a defect or error on our behalf, we are unable to cover the costs of return shipping at this time. We opt to offer the best quality t-shirts at the best possible price and for this reason we keep our costs (and your prices!) as low as possible.